• Location: London, E1W 3HW on weekdays; home working at weekends
  • Pay: £16.32 per hour
  • Hours: Flexible (see details below) + 2-4 hours per month of team meetings, supervision and line management
  • Contract: Zero-hours, fixed term to 30th June 2020, with extension/renewal subject to funding
  • Reports to: Webchat Coordinator
  • Annual leave: Equivalent to 28 days + bank holidays per year (pro rata)

Closing Date: 10am on Tuesday 11th February


Can you listen calmly and empathically to a boy who has experienced sexual abuse? A non-binary person who was raped? The partner of a man sexually assaulted?

You’ll give emotional support, information and signposting via webchat, email, SMS, Whatsapp and phone to men, boys and non-binary people who have experienced sexual abuse, and their loved ones.

This is a flexible, rewarding role with the chance to make a meaningful difference to the journeys of those who contact us. Last year 2,600 contacted us; no two chats were the same.

Shifts are:

  • 3-6 hours in duration (usually 4 hours)
  • Between 10am-8pm (usually 12pm-4pm or 4pm-8pm)
  • Monday to Sunday.

You must be able to work in the SurvivorsUK office in London during the week to be considered for this role.


20-minute online assessment (completed at home): 

  • Monday 17th February


  • Friday 21st February

Training (mandatory): 

  • Thursday 27th February, 6pm-8.30pm
  • Thursday 19th March, 6pm-8.30pm
  • Thursday 16th April, 6pm-8pm

Team meeting:

  • Wednesday 18th March, 6.30pm-8.30pm

Start date: 

  • Flexible – March or early April


Please read the attached job description carefully and email a completed application form to [email protected].

Although our services are predominantly for men and non-binary people, we welcome applicants of all genders.

ESW application form Jan 2020

ESW job description Jan 2020


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