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Current Opportunities

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Emotional Support Worker

Location: Home working primarily, with opportunity to work at our east London office in the future (see job specification) 

Salary: £29,702 per annum, pro rata 

Hours: 8 hours per week on the helpline (4-8pm Wednesdays & Thursdays), + around 3 hours per month of meetings (including 12-1pm on the 4th Wednesday of each month, and ideally 10-11am one Wednesday per month), + opportunity for overtime shifts 

Contract: Permanent, subject to continued funding 

Reports to: Helpline Manager 

Annual leave: Equivalent to 28 days + bank holidays per year (pro rata) 

Benefits: Free, confidential access to an employee assistance programme (including a 24/7 helpline, counselling and CBT) 

Closing Date: Tuesday 28th March 2023 

About us

SurvivorsUK exists for men and non-binary people who have experienced sexual abuse, sexual assault or rape.

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help


Can you listen empathically to a boy who has experienced sexual abuse? A non-binary person who was raped? The partner of a man sexually assaulted?

As an Emotional Support Worker, you will give trauma-informed emotional support, information and signposting, via web chat, text message (SMS) and email, to men, boys and non-binary people who have experienced sexual abuse, and their loved ones.

This is a flexible, rewarding role with the chance to make a meaningful difference to the journeys of those who contact us. Last year 2,900 contacted us; no two chats were the same.

You must have a private, confidential, home working space to be considered for this role. This post is also subject to an enhanced DBS Clearance.

Click to see the job description and personal specification for more information

How to apply

To express an interest in the role and to be considered, read the attached job description and please submit the following:

Please email your completed expressions of interest to [email protected] by Tuesday 28th March 2023. Please do not send a CV.

Key dates

30 minute online assessment: Wednesday 5th April 2023, 9AM-2PM

Online Interviews: Tuesday 11th April 2023, 9AM-4PM

We encourage applications from people who share some of the identities of our service users (men and non-binary people), and from people from communities experiencing structural oppression (including Black and Asian, trans and disabled people), even if you don’t meet all the criteria. We value lived experience just as much as professional experience.

SurvivorsUK is committed to continually reviewing and developing our practice as an equal opportunities employer.

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