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Client Services and Operations Administrator

Contract: Fixed-term (6 months), with extension subject to funding.

Salary: £25,500 per annum, pro rata

Hours: 35 hours per week (9:30-5:00PM)

Location: Hackney Wick, London (hybrid model)


About us

SurvivorsUK exists for men and non-binary people who have experienced sexual abuse, sexual assault or rape.

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

This is an exciting time to be joining our charity. After 30 years of providing support we are seeking to modernize our approach, making it even more client-focused and forward looking.


Purpose of Role

We want to recruit a dynamic Administrator to help us to maintain high standards of client and supporter care and ensure the effective running of systems and processes in relation to IT, HR, Office Management, and Finance.

This role will include working with people who have been affected by sexual violence. While the role is NOT to provide advice, it is essential that the post-holder is comfortable dealing with such situations. Support will be provided to staff in doing this work.  

An enhanced DBS check will be required for this role. 

Click to see the attached job description and Personal Spec for more information.



  • Flexible working arrangements
  • Training to support your development
  • Support offered through Employee Assistance Programme
  • Free access to fitness facilities



How to apply

Please apply with your CV and a covering letter, of no more than two pages, outlining how your skills and experiences to meet the requirements under the person specification. Please email your application to [email protected]

Closing date: 30th November 2022 at 23:59

Interview date: 7th December 2022

Contact Name: Mo Ashrafi (Head of Operations)
Contact Email: [email protected]


We encourage applications from people from communities experiencing structural oppression (including Black and Asian, trans and disabled people), and from people who share some of the identities of our service users (men and non-binary people). SurvivorsUK is committed to continually reviewing and developing our practice as an equal opportunities employer.

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